The service is designed to make the payment decision clear before an eligible transaction is submitted.
Identify the requested bill
Tell the representative the provider and whether the request concerns a phone or home-internet bill. Provide only the account information needed for the transaction.
Review availability and details
The representative reviews the customer-provided account information and explains the available process, limitations, expected timing information, and refund conditions.
Review the complete total
Confirm the provider payment amount, 2.5% Only Merchant Services LLC merchant service fee, 2.5% tax charge, and total customer charge.
Authorize the transaction
No eligible payment should be submitted until you approve the stated amount and terms.
Keep the confirmation
Retain any confirmation reference or receipt that is made available. Provider acceptance and posting remain provider-dependent.